🌙ADJUSTABLE SOFTNESS/FIRMNESS: This cervical pillow is designed with two replaceable memory foam inserts (about 1.18" thick). If you are used to sleeping on soft pillow,use the blue insert to fit the pillow, and the other yellow insert is more suitable for people who sleep on hard pillow. This gives you more options to enjoy a softer or firmer pillow.
🌙2 IN 1 MULTI-FUNCTIONAL DESIGN: Combines neck pillow and bed pillow in one, which means you buy 2 types of pillows at once. Back sleepers with cervical issues can sleep on the higher side (4.9" ), as this side provides better support for the head and cervical, keeping the neck aligned with body. The other lower side (3.4" )conforms to the natural curve of the body,and fits for most of sleepers.
🌙ERGONOMIC CONTOUR DESIGN: Contour area keeps your neck at the right height and provides excellent support during sleep.Central cavity keeps the head comfortably in the middle, maintains good blood flow and allows you to breathe more freely.What‘s more, butterfly shape provides a special armrest for your arm to relieve numbness. These thoughtful designs are all designed to ensure you have a peaceful and comfortable sleep every night.
🌙RELIEVE NECK & SHOULDER PAIN: Elviros orthopedic pillow is designed to provide natural spinal support for the body, and increase isolated pressure distribution for full muscle relaxation. Long-term use can also improve sleep posture and prevent neck and shoulder pain. Whether you're a side sleeper, back sleeper or stomach sleeper, our neck pillow will help you sleep pain-free through the night and wake up feeling refreshed and energized.
🌙SAFE & PREMIUM MEMORY FOAM: Our neck support pillow is CertiPUR-US and Oeko-Tex certified. Made of high-density slow-rebound memory foam which rebounds gently in 3 to 5 seconds, and can intelligently adjusts its firmness by sensing body temperature, making the pillow with support and comfort function. All materials are chemical-free for improved health.
🌙REMOVABLE BREATHABLE PILLOWCASE: The pillowcase is made of skin-friendly polyester fiber, which facilitates air circulation and gives you a comfortable and cool sleeping environment. And it's removable and machine washable for easy cleaning. This is a great gift for yourself,family and friends. If you encounter any problems during use, please feel free to contact us. We will provide you with a satisfactory solution.
Ergonomic Design of Elviros Pillow
Central cavity helps support your head for optimal support and keeps air flowing so you can breathe better.
Contour area provides comfortable comfort for your head, neck and shoulders, relieving stress and tension while enhancing spinal alignment.
Contour Support Neck Pillow for Pain Relief
Cervical Neck pillow also has a special butterfly shape that provides a armrest for your arms and relieves numbness.
During the first two weeks, you may feel some discomfort as your body tries to adjust to the correct position. Please be patient and give yourself an adjustment cycle.
Premium Material, High-quality
Slow Rebound Memory Foam
Certification of CertuPUR-US pillow core, 3-5 second slow rebound memory foam can gives you a stress-free sleep.
It is removable with SBS zippered and machine washable, so you can always keep it clean and smelling fresh.
Breathable polyester surface pillowcase lets air circulate to keep the pillow cool while you sleep.
The pillowcase is friendly to the skin. Which is much breathable and not feeling hot again.
All standard orders will be dispatched within 3 working days. The standard delivery timeline will be 3 to 7 working days after dispatch. The tracking ID will be sent via mail after dispatch. Containment Zones may experience some delay.
For orders placed after 18:00 hours, the order processing begins the next day.
All orders ship through USPS, UPS，FedEx-Economy depending on shipping rates.
We currently only ship to the United States (excluding residents ofoverseas military installations).
We offer free shipping for orders over $30 to the 48contiguous United States. For orders under US$30, we charge a shipping fee of $4.For customers in Hawaii, Alaska and Puerto Rico, we set a uniform shipping rate of $15 .Once you've placed your order, our products typically ship from our warehouse within 1-3 business days. Once a product has shipped, you'll receive a tracking number that you can use to follow your package as it makes its way to you
We ship orders Monday through Friday. Please note we do not ship on Saturdays or Sundays.
NOTE: As the holidays are approaching, expect to see delivery delays. These are unfortunately going to impact all businesses globally. We will do our best to monitor the situation and keep you up to date.
If you are concerned about getting it before a certain date, please reach out and we will do our best to help.
Once it leaves our warehouse, we have little control over the package. Your best bet it so contact the shipping company (USPS, or UPS).
Before ordering PLEASE check your local customs/tax fees. These fees are upon you to pay and are NOT the responsibility of elviros. The customs fees will be a fee set by your country. These fees are on top of the product and shipping fees that you already paid. We will do everything in our legal power to help you to not pay these fees but we will not break the law to do so.
Occasionally a package will miss a scan checkpoint and stop updating. If this happens your package is likely still on its way. Feel free to reach out to us at firstname.lastname@example.org for help
After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation orders after the product has been dispatched from our warehouse.
Return and Exchange Policy
If you are not satisfied with a product that you have purchased on the Elviros website, we are here to help!
The product bought will only be accepted for refund or exchange if they are intimated within 100 days after the delivery and if they meet the following return criteria :-
- Items are in their original state along with bills, tags, and original packaging.
- Items must have no visible signs of tear and use.
If your purchase meets our return criteria stated above, you can return your product for a different product or a refund equivalent to the original payment done for the product being returned.
Please email our care team at email@example.com within 100 days of delivery with the following information:-
- Order number
- Delivery address
- Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.
Once products are received, we will process your refund, store credit or replacement. Please allow 5-7 business days to appear on bank statement. Note that Customer is responsible for any shipping costs.
In the event you would like to exchange your item for a different color or size, you are responsible for shipping items back to us. The new item will be shipped to you for free, unless you are located in Hawaii, Alaska or Canada. In that case, buyer is responsible for all shipping costs.
1.It is a good habit to wash the pillowcase often, especially when it is new or after using 1-2weeks.
2.YOU MAY NEED TO ADJUST TO THE PILLOW OVER SEVERAL WEEKS. Immediate overuse may increase neck pain. Most users who slowly ease their way into orthopedic correction achieve the best results. Alternate between Elviros and the current pillow while your body adjusts.
3.Due to the inherent characteristics of the memory foam material, the received pillow core will change seasonally, and the hardness and softness will also change appropriately, but it will not affect normal use.
4.This pillow is medium soft and tough. If you usually sleep with a pillow that is too soft or too hard, please buy with caution
5.Please don’t expose the pillow in the sun in summer or wash the pillow core. Sun exposure and water can destroy the structure of the memory foam and influence the hardness of this pillow
CertiPUR-US & OEKO-TEX CERTIFICATIONS:
Our products meets the CertiPUR-US and OEKO-TEX standards. Use high-quality materials to make products, just to bring you a better useing experience.
Caring about the planet and you. Learn more about our responsibly-made products on our blog.